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Plan with confidence

Frequently asked questions

Helpful answers for choosing, booking, and enjoying your Wheel & Anchor experience.

Good to know

Everything you need before you travel.

Policies and trip details can vary by itinerary. If you do not see your question here, our team will be happy to help.

What makes a Wheel & Anchor trip different?

Our journeys are designed for curious travellers who value thoughtful pacing, meaningful local experiences, and the company of a welcoming community.

Can I join a trip on my own?

Absolutely. Many members travel independently and enjoy the companionship that comes with a small group. Our hosts help everyone feel welcome from the start.

How do I choose the right trip?

Start with the trip collection, destination, pace, and activity level that appeal to you. Contact our team if you would like a personal recommendation.

What is included in the trip price?

Inclusions vary by itinerary. Each trip page explains the accommodations, activities, meals, transportation, and services included in that specific journey.

How do deposits and final payments work?

Payment schedules and deposit terms are provided during booking and may vary by trip. Review the booking terms for your itinerary or contact us before reserving.

Do I need travel insurance?

We strongly encourage comprehensive travel insurance. Requirements and recommendations can vary, so confirm the details for your trip before departure.

How active are the trips?

Activity and mobility requirements vary. Review the itinerary details carefully and speak with our team about any accessibility or mobility needs.

Who hosts the trips?

W&A Hosts are experienced, welcoming travellers who support the group, coordinate with local partners, and help create a relaxed sense of community.

What happens if plans change?

Change and cancellation terms depend on the booking and suppliers involved. Refer to your current booking terms and contact our team as soon as possible.

How can I ask a question that is not answered here?

Call us at 888-247-1480 or email info@wheelandanchor.ca. We will be glad to help.

Still curious?

Talk with a travel specialist.

Contact us

Our community

More than a trip. A travelling community.

Join Canadians who like to travel the way we do. It's free, and you don't need to have booked a trip.

  • First look at new trips

    Members hear about new departures before they go on sale.

  • Kaffee Klatches and Socials

    Coffee online with other members, and get-togethers across Canada.

  • Friends before you fly

    Meet the people you'll travel with long before the first morning.

Join the community

Free to join. Stories and new trips most Saturdays.

Boats in the harbour at Rovinj, Croatia, with the old town behind
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Small-group journeys for Canadian travellers who would rather arrive than tour. Fifteen years, one community, and a lot of long tables.

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Talk to a specialist

Call 1-888-247-1480 and dial 1 from the welcome message. Or email info@wheelandanchor.ca.

Monday to Friday, 9am–5pm Eastern. We call back the same day.

Wheel & Anchor
8133 Warden Avenue, Suite 606
Markham, Ontario L6G 1B3
1-888-247-1480
info@wheelandanchor.ca

TICO Reg. 1817786

All tours sold by New Sky Travel, 8133 Warden Avenue, Suite 606, Markham, Ontario L6G 1B3.

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